Let AI and your team run every TikTok Shop together
Built for cross-border seller teams running 5–50 TikTok Shop stores. It is a complete ERP in which every core process can be handled end to end by people, and at the same time an operations orchestration Agent that understands goals in plain language — analysing, planning, seeking approval and executing, with every step visible, controllable and auditable.
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Core value
More stores
With the same headcount, each person can reliably handle more stores, orders and operational tasks
Faster responses
AI handles low-risk customer messages automatically; sensitive cases are acknowledged and handed to a human straight away
Clearer profit
Three profit stages — estimated, progressively confirmed and finally settled — with cost completeness shown at a glance
Stronger control
Idempotency, optimistic locking, approvals and immutable audit records make every write traceable end to end
Product concept
A dual core of ERP and AI Agents
This is neither a traditional ERP with a chat box bolted on, nor an AI demo that can only talk. Human actions and Agent actions share exactly the same business capabilities, permissions, validations, approvals, transactions and audit records.
Core one
A complete ERP that people can operate on their own
Products, order fulfillment, inventory and warehousing, manual procurement, customer service, promotion and finance — every core process can be completed end to end by a person. When AI or a platform interface is unavailable, the business keeps running.
Multiple stores and markets (architecture supports the United States, Europe and Southeast Asia)
Mixed fulfillment: domestic consolidated direct shipping, overseas warehouses, platform warehouses and third-party warehouses
Raw platform status and unified internal status are stored separately and are never overwritten by stale events
Core two
An orchestration Agent that directs specialist Agents
Hand the goal to AI in plain language: the orchestration Agent interprets the goal, confirms the scope, breaks it into tasks, dispatches specialist Agents for data diagnostics, product content, order fulfillment, customer service, inventory, finance and risk control, then consolidates the results and requests approval.
Complex tasks show their scope, plan, risks, approval points and failed items
Tasks are persisted in the cloud, survive closing the client, and can be paused and resumed
Agents inherit the initiator's permissions and never exceed them on the grounds of "system capability"
Modules
Twelve top-level modules covering the whole cross-border operation
Every module offers both a full manual workbench and matching AI collaboration.
AI operations hub
A single conversation entry point, AI product selection, market opportunity pool, cross-store tasks, execution progress, approvals and result reports.
Business overview
A management cockpit for sales, profit, fulfillment, customer service, ads and inventory exceptions, plus today's to-dos.
Stores & permissions
Store authorization, regions, staff, roles, data scope and Agent permissions (observe / collaborate / delegate).
Product center
SPU/SKU master data, market-version inheritance, store listing, assets, pricing and content optimization.
Shoppable short-video studio
Product insights, scripts and storyboards, digital humans, AI scene videos, editing, compliance checks and multi-version delivery.
Orders & fulfillment
Order sync, unified status, fulfillment order creation, packing and shipping, logistics, exceptions, after-sales and refunds.
Inventory & warehouses
A tamper-proof inventory ledger, rebuildable balances, stock locking, multi-warehouse and channel-available calculations.
Manual procurement
Automatic demand pool from stockouts, supplier linkage, cost backfill and an isolated execution window for multiple buyer accounts.
Customer service center
A unified inbox for TikTok Shop messages, risk-tiered auto replies, handover to humans and after-sales cases.
Super promotion
Product card ads and GMV Max, pre-authorized budget packages, profit stop-loss and protective pausing.
Data & finance
Separate ledgers for store operations and AI billing, three-stage profit, three-way reconciliation, balance top-up and invoices.
Tasks & audit
A unified task model, approval center, exception retries, platform receipts and immutable operation audit.
AI Agent capabilities
One assistant in front of you, a team of specialist Agents behind it
You only ever deal with one assistant; behind it, the system dispatches product selection, customer service, short video, promotion, finance and risk-supervision Agents as each task requires, and every output carries its evidence, source and confidence level.
01
AI product selection
Give it a product link, an image or a keyword and simply ask whether the product can work in the US market. It follows an eight-step research chain: product identification, demand trends, competitive pricing, supplier matching, profit scenarios, compliance risk and content potential, with an independent supervision Agent verifying the evidence at the end.
A 0–100 opportunity score with per-dimension scores and confidence levels; the scoring version stays traceable
Every key conclusion carries its data source and timestamp; when data is insufficient it says so instead of inventing sales figures
Conclusions only enter the opportunity pool or watchlist; they reach the product center only after human confirmation
02
AI customer service
Every buyer message is risk-graded first: low-risk messages are answered automatically from the published knowledge base; medium-risk ones only produce a draft; high-risk cases such as refunds, compensation and complaints receive a pre-approved acknowledgement and are handed to a human immediately.
Once a human takes a case, AI stops sending anything externally and hands it back according to the case stage
Three-level knowledge base inheritance: company master → market version → store override
If nobody picks a case up, reminders escalate by SLA and P0 urgencies go straight to the supervisor
03
Short-video director assistant
A full production line from product insight to finished delivery: creative scripts, storyboards, asset generation (live-action edits / digital humans / image-to-video / text-to-video), editing and packaging, independent compliance checks, and multi-language, multi-version derivatives.
Costly generation shows the budget for confirmation before it runs, and failed shots can be retried individually
Agents may not overwrite locked shots and assets; undo and version rollback are supported
Publishing publicly, binding to a product and delivering to ads always require human approval
04
Super promotion assistant
Profit-first ad operations: eligibility gating for the advertised product pool, pre-authorized budget packages with an action allowlist, stop-loss based on sample maturity, and channel virtual stock quotas linked to the number of days a campaign can run.
Hard risks such as abnormal spend or zero stock trigger an automatic protective pause
No Agent may resume delivery automatically — resuming always requires human confirmation
Platform attribution and the ERP's three-stage profit are shown side by side; estimates are never presented as settlement
Every Agent write goes through the same business command channel: permission check → risk assessment → approval → idempotent execution → platform receipt → audit archiving, exactly the path a human action takes. High-risk operations such as top-ups, refunds and price changes can only run after human confirmation or approval; Agents also have no authority to change permissions or bypass any security control.
Profit & finance
Separate the ledgers first, then get the profit right
The store operating ledger and the SaaS/AI billing ledger are accounted for independently and can still be analysed together; top-ups are not revenue, and AI consumption is never mixed into store profit.
Three-stage profit
Estimated profitAfter the order is paid: known revenue − known costs and costs estimated by rule
→
Progressively confirmed profitProcurement, logistics, ads, refunds and platform fees are filled in as they arrive
→
Final settled profitA versioned result after platform settlement and the refund observation window
Every profit figure is labelled with its cost completeness (high / medium / low confidence), missing items, currency and data cut-off time. Missing costs are never counted as zero, and historical snapshots are never silently rewritten.
Transparent AI usage billing
Tokens, images, videos, digital humans and voice-overs are metered in their original units, not converted into opaque credits
Long tasks freeze an estimate first, settle on actual usage, and release the difference automatically
Failures and runs with no valid result are not charged; duplicate callbacks and automatic retries never cause a second charge
Each invoice line shows whether it came from a plan, a gift or cash balance, and which price version applied; price changes are not applied retroactively
Security & compliance
Permission checks, approvals and immutable audit on every operation
These are not marketing slogans; they are the product's acceptance red lines.
Multi-tenant isolation
All business data carries its tenant and is enforced server-side; "zero cross-tenant leakage" is a launch gate, not an aspiration.
Permissions intersect
Role permissions × data scope × store authorization × Agent mode × budget limits: if any one of them fails, the action does not proceed.
High risk means approval
Refunds, price changes, listing and delisting, ad publishing and budget changes require confirmation or approval by default; if the parameters change after approval, the approval lapses and must be re-obtained.
Idempotent by design
Zero duplicate charges, zero duplicate shipments, zero duplicate ad publishing — retries, network drops and repeated callbacks are all caught by idempotency keys.
Immutable audit
Audit records and ledgers are append-only and cannot be rewritten; updates and deletes are blocked at the database level, and corrections are made through reversals and new events.
Official APIs first
Cookies, simulated logins and web automation are not used as the core path; keys and tokens never enter business tables, logs or the front end.
Pricing
Subscription + plan quota + pay-as-you-go
The feature subscription covers seats and store quota; AI usage is billed against your plan and actual consumption, and failures are not charged.
Feature subscription
Unlocks ERP features, team seats and store quota
Full manual workbenches for all twelve modules
Standard role templates plus custom permissions
Task, approval and audit centers
Recommended pairing
AI plan quota
Token and multimedia generation quota per cycle, in tiers you choose
Product research, automatic customer service replies and content generation
Quota is service-specific and consumed earliest-expiry-first
Gifted quota is recorded separately with a transparent validity period
Prepaid balance, pay as you go
Usage beyond your plan is deducted from the prepaid balance at list price
Estimated cost and ceiling are shown before execution
Freeze → settle → release the difference, with every entry traceable
Unused balance can be refunded through the original payment order, and an insufficient balance never creates debt
Ready to start?
Download the Windows client and register a company account for free, or contact us for full pricing and a one-to-one demo.
Windows 10/11 · v0.4.0 · SHA256 36d2ad80…02bb
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FAQ
You may be wondering
If AI is unavailable, does the business stop?
No. Every core ERP process has a complete manual entry point, and "core manual processes keep working when AI is unavailable" is one of the product's commercial launch gates. If a model fails, the system keeps the manual pages, historical data and existing task states.
Could AI make a mess of my stores?
No. Agent permissions are configured per store as observe, collaborate or delegate, and they inherit the permissions of whoever started the task. All writes go through the same business command channel as human actions, and high-risk actions (refunds, price changes, ad publishing, budget changes and so on) require human confirmation or approval by default. Protective ad pausing can run automatically, but resuming delivery always requires a person.
Is my data safe?
Multi-tenancy is enforced server-side; keys and tokens are stored encrypted and never enter business tables or logs; audit records and money movements are append-only and cannot be tampered with; buyer privacy data is masked by role and follows the data retention policy. Zero cross-tenant leakage and zero duplicate charges are hard acceptance items covered by automated tests.
Which markets and fulfillment methods are supported?
The architecture supports the United States, Europe and Southeast Asia, with each region connected through an isolated platform connector and accepted separately. Fulfillment uniformly supports domestic consolidated direct shipping, overseas warehouses, platform warehouses and third-party warehouses, and the same product can take different fulfillment paths depending on the store, region and order.
Does procurement place and pay for orders automatically?
No. The first version of procurement stays manual: the system generates the purchase list, links suppliers, totals costs and tracks status, while staff place orders manually in an isolated execution window for multiple buyer accounts and fill in the order numbers. Automatic ordering, automatic payment and hosting of procurement accounts are not provided.
How is AI usage billed, and do I pay when something fails?
Billing is based on the valid results actually delivered: parameter validation failures, internal system failures and supplier failures with no usable result are not charged to the customer. Long tasks freeze an estimated amount first, settle on actual usage when they finish and release the difference; automatic retries reuse the same billing task and never charge twice. Every invoice line can be traced back to its usage source and price version.
About us
Lishui Zhumeng Network Technology Co., Ltd.
Kuajing Zhiying (TikTok Edition) is independently developed and operated by Lishui Zhumeng Network Technology Co., Ltd. We focus on efficiency tools for cross-border e-commerce, and our dual core of a complete ERP plus AI Agents is designed to help TikTok Shop seller teams run more stores with the same people.